Research Program

Future of Shopping and Retail

What is the next revolution in retail?

Retail is undergoing major transformations. The sector is redefining itself in order to adapt to new immersive shopping experience. 

For over a decade we’ve been deeply involved in researching the retail transformation and during that period assisting our clients – retailers as well as property owners – on how to adapt to and take advantage of this transformation. We’ve seen the tide coming, and now it’s here.

”We’ll see a very radical shift in terms of what our shopping future is. Stores will change more over the next twelve years than they have over the past fifty years”
Paco Underhill in an Interview with Kairos Future

The question is: What comes after the omnichannel revolution?